During Business Hours (Monday-Friday 9 a.m. - 4:30 p.m.)
Call or visit the Employee & Family Housing Office for assistance.
Upon request for this service, an Employee & Family Housing staff member will verify the identity of the resident and meet them at the apartment to unlock the space. A lockout fee is associated with this service.
Employee & Family Housing Office
796 State Dr.
San Francisco, CA 94132
After Business Hours (Monday - Friday 4:30 p.m. - 9 a.m. or on Weekends)
After hours and weekend lockouts will be handled by the Residential Life Desks as follows:
UPN | Residential Life Office, 295 Buckingham Way, 415-566-1556
UPS | Towers Front Desk, 796 Font Blvd., 415-405-9360
Please call the front desk prior to your visit. Residents will be required to confirm residency (either providing a SF State ID number or the last four digits of SSN), fill out a lock-out form, and consent to returning the key within 24 hours. A fee will be applied to the resident's account for any keys returned after 24 hours.