Lockout Assistance

During Business Hours (Monday-Friday 9 a.m. - 4 p.m.)

Call or visit the Employee & Family Housing Office for assistance. 

Upon request for this service, an Employee & Family Housing staff member will verify the identity of the resident and meet them at the apartment to unlock the space. A lockout fee is associated with this service.

Employee & Family Housing Office
796 State Dr.
San Francisco, CA 94132
(415) 405-4000

After Business Hours (Monday - Friday 4 p.m. - 9 a.m. or on Weekends)

After hours lockouts will be handled by the Towers Front Desk. If possible, please call the front desk prior to your visit. Residents will be required to confirm residency (either providing a San F State ID number or the last four digits of SSN), fill out a lock-out form, and consent to returning the key within 24 hours. A fee will be applied to the resident's account for any keys returned after 24 hours. 

Towers Front Desk

796 Font Blvd.
San Francisco, CA 94132
(415) 405-9360 

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